For our guide on configuring audio for conference calls on an Apple (Mac) computer, click here.

1. Open and log into Ava Web/Desktop

2. Click on Start Captions Now (or join a room)

3. Once you're in the conversation screen, navigate to the menu on the left-hand side and set the microphone to "Ava Mic"

If you're using Ava Web, you'll have to give Ava permission to access the sound (you don't need to do this on Ava Desktop). Make sure to select your main screen, check Share audio, then click on Share:
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You can keep your computer sound muted and Ava will still be able to "hear" and caption 👍

1. Start the Zoom meeting

2. Once you are in the meeting, click on the ^ icon next to where it says Mute. Change the settings to where you want the sound to go in/out.
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🎙 Microphone: this should be set to either your Bluetooth headset or computer's microphone (if you want to speak)

🔊 Speaker: this should be set to your computer's built-in speakers

1. Start the meeting on Google Meet

2. In the bottom right corner, click on the 3 dots (bottom right-hand corner) > Settings

3. Under Audio, change the settings to the following:

🎙 Microphone: this should be set to either your Bluetooth headset or computer's microphone (if you want to speak)

🔊 Speaker: this should be set to your computer's built-in speakers

Happy Captioning!