Internet connection

You'll need an Internet connection (wifi or mobile data) to run Ava.

Bandwidth requirements
Average load > 10-15kb/second
Max peak load > 35-45kb/second

Mobile Phone system requirements

You'll need a smartphone or a tablet with either:

  • Android (Phone/Tablet), version 4.4.4 - KitKat bean and above

  • iPhone/iPad - iOS version 11.0 and above (for Offline Mode, iOS 13+ is required. See here for more details)

Computer Browsers compatible with Ava Web

Browser

Compatibility with Ava

Google Chrome (Download)

Safari (Apple)

Microsoft Edge

Mozilla Firefox

Opera

⚠️

Computer System Requirements (Processor and RAM)

Minimum

Recommended

Processor

Single-core 1Ghz or higher

Dual-core 2Ghz or higher (Intel i3/i5/i7 or AMD equivalent)

RAM

N/A

4 GB

Computer Operating System Requirements

  • Windows 7 or later

  • MacOs 10.11 (El Capitan) or later

Firewall/Whitelist

If you are using a work computer or have security measures in place on your computer, make sure you check these settings to allow for Ava:

  1. Allow HTTPS and WebSocket over SSL/TLS.

  2. Add these domains to your whitelist: backend.ava.me and api-production.ava.me


Phone Number, Email, Google, Facebook, Apple login

In order to create your Ava account, you'll need either of the following:

  • Mobile phone number (at least for the one-time use to get a verification code). If you don't have any, please look into google.com/voice service that can help you log in. 

  • Email account (non-Gmail)

  • Gmail account

  • Facebook account

  • Apple Account

Bluetooth Microphone & Keyboard

Please read our article on Bluetooth devices to help Ava "hear" people further away and answer faster by typing using a keyboard.

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