For our guide on configuring audio for conference calls on a PC, click here.

For our guide on using Ava to caption Videos & Podcasts on a Mac, click here.

After you've installed and signed into Ava (click here if you haven't), open Ava and click on "Start Captions Now."

By default, Ava will start a session in CC mode (floating black box) and with the mic set to "Ava Mic" (notice the 🔊 speaker icon on the left side):

In order for Ava to "hear" from your video conference call, you will have to configure the audio settings in your video conferencing tool.

⭐️ FYI: You only have to do this once!

1. Start the Zoom meeting

2. Once you are in the meeting, click on the ^ icon next to where it says Mute. Change the settings to where you want the sound to go in/out.

🔊 Speaker: this should be set to Ava Speaker

🎙 Microphone: use how you normally would (no adjustment)

1. Start the meeting on Google Meets

2. In the bottom right corner, click on the 3 dots (bottom right-hand corner) > Settings

3. Under Audio, change the settings to the following:

🎙 Microphone: this should be set to either your Bluetooth headset or computer's microphone (if you want to speak)

🔊 Speaker: this should be set to Ava Speaker

You'll notice two new features:

"You" refers to the sound that comes into your computer's microphone (whatever you say out loud)

"Speakers" refers to the sound coming from within your computer (whatever anyone on Zoom says)

Under the speaker icon, there's a mute, volume down, and volume up button.

This gives you the ability to control the sound coming from your computer.