If you're looking to caption incoming phone calls, click here.

Ever been caught in a bind and need captions for your phone call? Ava now has your back! Our newest update allows you to caption phone calls in real time on your iPhone, and it's as easy as one, two, three!

🚨 This feature is only available for iPhone users on our Community and Pro Plans. If you're on the free plan and want to see how to caption a phone call, click here 🚨

🌎 Calls are only compatible with the following area codes:

  • US phone number (+1)

  • French phone number (+33)

  • Netherlands phone number (+31)

📱Please make sure that the Ava app is updated to the latest version (v2.5.4 or above). For information on how to update your apps on an iPhone, please click here.


Captions for Outgoing Calls:

Step 1:

Open up Ava and wait for the captions to start. When you start your conversation on Ava, click on the green phone icon (see below).

Step 2:

Once you click on the green phone icon, you will be provided with a short tutorial on the steps you'll need to take after you've dialed the phone number (the video below shows the tutorial. Hit on "Next" and "Start Dialing" to acknowledge the steps).

Step 3:

Dial the phone number or select a contact to dial by toggling between the menu options above the keypad:

Step 4:

Once you place the call, go ahead and tap HOLD & ACCEPT. Your other call will not be ended by this step, merely put on hold.

Step 5:

Click the button in the lower left corner in order to merge the calls together:

Once you have the calls merged together, Ava will begin captioning your phone conversation!

You did it! 🎉

🧐 FAQs:

  • Do I need to put the call on speaker or can I use headphones?

    We recommend either using headphones or putting the phone on speaker so you can read read the captions during the phone call!

    As for your conversation partner, they too don't need to have the call on speaker (unless, of course, they want captions!)

  • Is this compatible with my cell phone service?

    Yes, so long as you can make calls and you are calling a number with an area code of either +1 (USA), +31 (Netherlands), or +33 (France), you can use Ava to caption your calls!

There you go! Enjoy 🤟

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