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How to reset my Ava Password
How to reset my Ava Password

Forgot that pesky password again? No worries! You can easily reset your password.

Updated over 5 months ago

We have passwords for so many things! They all tend to be a slight variations and it can be tough to keep track of them all!

With Ava, we make it easy to reset your password! Follow the directions below based on the device you are using Ava on.

🔥 These steps are only related to the "Email" login method! If you created your account with Google, Facebook, or Phone Number you will change your password within those sites, not Ava.


Reset your password on Ava Mobile

  1. Click "Caption with Ava Account"

  2. Click "Continue with Email"

  3. Enter your Email address and click the green ➡️

  4. Click the blue "This Link" above the password field

  5. A password reset email will be sent for you to change your password!


Reset your password on Ava Desktop & Web

  1. Click "Work Email"

  2. Enter your email address in the email field

  3. Click "Forgot your password" under the password field

  4. A password reset email will be sent for you to change your password!

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