While using Ava for real-time speech-to-text transcription you may encounter situations where the microphone is being occupied by another application. This can make it difficult for Ava to transcribe or caption what is being said in real-time.

In this help article, we will explain how to close applications that are using the microphone so that you can use Ava without any interruptions.

Step 1: Swipe down from the top right of the screen to open the Control Center.

Step 2: Tap the orange "Microphone" icon to see which applications are using the microphone.

Step 3: Identify the application that is using the microphone

Step 4: Close the Control Center and swipe up pausing in the center of your screen.

Step 5: Find the identified application using your microphone and swipe up to close it.

Step 4: Return to Ava.me and start the real-time captioning again. It should now be able to access the microphone.

Step 1: Tap on the "Settings" icon.

Step 2: Tap on "Apps & notifications" and then on "App permissions".

Step 3: Tap on "Microphone" to see which applications are using the microphone.

Step 4: Identify the application that is using the microphone and tap on it.

Step 5: Tap on "Force stop" to close the application.

Step 6: Return to Ava.me and start the real-time captioning again. It should now be able to access the microphone.

Step 1: Identify which application is using the microphone

The first step is to identify which application is using the microphone. You can do this by opening the Windows Task Manager or the Mac Activity Monitor. Look for the application that is using the microphone and make a note of its name.

Step 2: Close the application

Once you have identified the application that is using the microphone, you can close it. On Windows, you can right-click on the application in the Task Manager and select "End task" to close it. On a Mac, you can click on the application in the Activity Monitor and then click on the "X" button in the top left corner to close it.

Step 3: Restart Ava

After you have closed the application that was using the microphone, you may need to restart Ava. It should now be able to access the microphone and transcribe or caption what is being said in real-time.

If you encounter a situation where the microphone is being occupied by another application, you can follow these simple steps so Ava is undisrupted and can provide fast and accurate transcription in real-time for digital accessibility.

❓ For further assistance, feel free to contact Ava’s help desk.

🎤 To increase sound for enhanced accessibility needs, check out devices available at Ava’s hardware store.